FAQ
Frequently asked questions
Common questions about drizzlemail.
General
What is drizzlemail?
drizzlemail is a web app that organizes your Amazon Vine emails into visual flows with deadline tracking. It connects to Gmail, reads your Amazon emails, and shows you what needs attention.
Is drizzlemail free?
Yes, drizzlemail is currently free to use.
Who is drizzlemail for?
Amazon Vine members who want to:
- Never miss order or pickup deadlines
- Track orders across Amazon Household members
- See all pending items in one place
Privacy & Security
What emails does drizzlemail read?
Only Amazon-related emails. We filter for emails from amazon.com, amazon.co.uk, and amazon.de domains.
Can drizzlemail send or delete my emails?
No. We only request read-only access. drizzlemail cannot send, delete, or modify anything in your Gmail.
Is my data safe?
Yes. All data is encrypted in transit and at rest. We never share your data with third parties.
Can I disconnect Gmail?
Yes. Go to Settings and click "Disconnect Gmail". This removes our access immediately. Your existing data in drizzlemail remains until you delete your account.
Features
Can I connect multiple Gmail accounts?
Yes. You can add additional Gmail accounts to track orders from multiple Household members. See Multiple Gmail Accounts.
How do deadlines work?
Order deadlines are wave-based (Friday 7:45am UK or Monday 7:45pm UK). Pickup deadlines are 3 days from when items are ready. See Deadlines for details.
What if I miss a deadline?
Missed order deadlines move items to the Archive. Missed pickup deadlines may result in Amazon returning the item to the seller.
Can I mark items as collected manually?
Yes. Click the checkmark on any "Ready" item to mark it collected. If the pickup email arrives later, drizzlemail confirms the collection automatically.
Troubleshooting
My emails aren't syncing
- Check that your Gmail is connected in Settings
- Wait a few minutes - initial sync can take time
- Click the sync button to trigger a manual sync
- See Troubleshooting for more help
I see duplicate orders
This can happen if email formatting varies. drizzlemail tries to merge duplicates automatically. Contact support if duplicates persist.
The deadline seems wrong
Deadlines are calculated in UK time based on Amazon's schedule. Display times are converted to your local timezone. See Deadlines for how waves work.